Archive for the ‘Marketing Measurement’ Category

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Google Trends & Measurement

Google trends is going to be of interest to any communicator interested in measurement. It’s a quick way to see where attention is being directed and what folks are interested in.

Steve has a big post on this and a good case study on using the different blog measurement tools. He makes my case – visually – that the next big frontier in communications measurement will be correlation. That is the “mash-up” of a variety of communications measurement tools and sources to provide an integrated view of performance and effects of different programs.

I’m going to add a post on this over the weekend that explains some of my thinking but here are a couple of other takeaways I would add to the list as I correlate our marketing data:

  • News drives conversation and searches (not a big revelation) – agree with Steve.
  • It’s important to set up searches for a new brand before it launches, just to make sure it doesn’t leak – Yes. You also need to consider the impact of brands or search terms that deliver many results. These cloud the output.
  • It takes time to go from conversation to and searches to actual traffic. Yes.
  • You can benchmark your product launch against that of a competitor using these tools to see how you did. You can also layer in clip report data.
  • If you are in tech, look at the impact of some of the next generation analysts – the impact in terms of traffic to your site can be remarkable.
  • Measure the relative cost of SEO vs. other elements of the marketing mix using these tools.
  • Think about configuring landing pages on your site for news announcements. Don’t expect people to hop around your site aggregating the various elements of what you are talking about. Your blog is a perfect place to do this.
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A Different Kind Of Measurement

The results of monitoring and measuring emotion and sentiment in the blogosphere afford all kinds of opportunity to rethink visual rendering of data. Do you use a bar chart? A table? Take a look at these projects. Some remarkable graphics and thinking.

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The first is Lovelines. “Through large scale blog analysis, Lovelines illuminates the topography of the emotional landscape between love and hate, as experienced by countless normal humans keeping personal online journals.”

“Using a data collection engine created by the artists for their recent collaboration, We Feel Fine, Lovelines examines thousands of blogs every few minutes to find expressions of love and hate, posted by all manner of people.

Created by Jonathan Harris and Sepandar Kamvar, projects like these show that measurement is in fact an art, and moving.

See more at number27.org.

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Plagiarism Rampant In the Blogosphere

Plagiarism is apparently rampant in the Blogosphere… Oh dear…

One thing that is clear to me as I scan blogs is that few are content originators. Most are what I call “content illuminators“. These are people who take other content and cast a new light on it with thoughtful observations and commentary. The majority seem to be “content pointers” – directing readers to news and views of interest.

The BG piece seems to confuse, at times, plagiarism and content origination. There is a difference between pointing to and illuminating others work and representing their content as your own. Maybe I misread the piece. My rules are simple – where you exclusively became aware of something via another blogger, show a little link love. And, do unto others as you’d have them do to you – don’t knowingly steal content.

Steve covers the BG story. Nicholas writes an open letter to someone stealing his content. There is a piece in the Merc this morning titles “Of Plagiarism and Punishment”.

And, there is the story on the front page of the FT last week (Lucy Kellaway’s piece in the FT is worth the subscription price alone…) of the Raytheon CEO who’s book – Unwritten Rules of Management – Raytheon distributed more than one-quarter of a million copies of. As the FT tells it:

“… a young engineer who spotted that 17 of the rules bore an uncanny resemblance to a book called The Unwritten Laws of Engineering published in 1944 by W.J. King. The young man wrote this up in his blog. From there, the story made it into newspapers.” FT

Eventually his board nailed him by requiring him to forgo his pay rise for the year. It seems they have pulled the Rules, but here is a pretty good synopsis.

Gladwell is also onto Plagerism. Plagergate is upon us… He points back to an earlier New Yorker piece which is worth a read… He flags the relevant passage:

. . . this is the second problem with plagiarism. It is not merely extremist. It has also become disconnected from the broader question of what does and does not inhibit creativity. We accept the right of one writer to engage in a full-scale knockoff of another—think how many serial-killer novels have been cloned from “The Silence of the Lambs.” Yet, when Kathy Acker incorporated parts of a Harold Robbins sex scene verbatim in a satiric novel, she was denounced as a plagiarist (and threatened with a lawsuit). When I worked at a newspaper, we were routinely dispatched to “match” a story from the Times: to do a new version of someone else’s idea. But had we “matched” any of the Times’ words—even the most banal of phrases—it could have been a firing offense. The ethics of plagiarism have turned into the narcissism of small differences: because journalism cannot own up to its heavily derivative nature, it must enforce originality on the level of the sentence.

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Gluttony…

Is good, really good. And do, here are three food blogs I’m liking:

Chocolate & Zucchini
Holy Shitake
The Food Section
Delicious (not a blog but a great mag…)
Gastroblog

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Foodies

Thanks to Noel for this Chron story on Food Blogs. Great read. I’ve been tracking a few myself – the writing and reporting in this space is of a really high standard.