How Best to Drive Work Life Integration
When I was speaking at CBA’s brilliant Women In Focus Conference this week I mentioned how important it is to shoot for Work Life Integration rather than Work Life Balance. Its such an important idea I’m going to write more about it.
Then I got this email from Kemi who heard me speak. She’s a coach, writer and all round beautiful person.
As a coach to women I support my clients to navigate this exact question, and have had success for them and my family by asking this one question, to the children.
So many parents suffer guilt worrying about the time that have away from their children, and stressing about the therapy bills they may have to pay in the future. Few people actually ask the children what they want. When I am going away for work I ask my children ‘What do you need from me before I go or after I get back?’
The answers are never, can you do every school pick-up, can you be at every meal, can you tuck me in every night.
Over the years the responses I have had have been “ Can we do craft onThursday afternoon?’ ‘Can we go on a mummy daughter date before you go.’ ‘Can I make my own patch in the garden.’
Asking our children what they actually want from us and then following through on their ask, releases parents from guilt and has the child know that they have been considered and what they want matters.
Such great advice! You can buy Kemi’s book here…
The New TV
Is YouTube the same as TV – do they even compete? Just as they compete for viewers and attention, they also compete for marketing spend and attention. YouTube is on fire. As much as it is about the medium, its also about sales execution. What the market and commentators miss so often is that YouTube – in fact all of Google – have a killer sales machine. It’s better than any other out there. As a result the medium could be 50-70% as good as TV.
Google’s Australian managing director Maile Carnegie put the heat on TV broadcasters on Friday, claiming Google’s video platform YouTube reached more 18-54 year olds in Australia than “any single individual TV channel” and “has more than twice the reach of subscription TV”.
Good read on new marketing forces
Looking forward, here’s what brands and agencies must have a grip on to get down to 1:1 business:
Scale: It may seem like an oxymoron that the Law of One needs scale, but without personalized content to reach individuals, your precision marketing doesn’t stick. Create processes that allow you to align multiple sets of personalized creative content with various trigger points so you can deliver the true impact of 1:1.
Big data: You’ll need data from the back end (like behavioral data from websites) and customer-facing channels (like social, forms and surveys) to reach new heights of personalization. Set your tech plans in motion now.
Cross-channel integration: From desktop to mobile to retail, every channel should be informed by what you know about every customer. They shouldn’t have to explain the same issue to you on email that they just voiced over the phone. Integrate channels for a happier and more loyal customer.
