Undertaking a Difficult Sales Job
An entertaining read from the Washington Post. Some PR folk will just go to the mat for their clients… I’m going to avoid an PR commentary on this… it really is just too funny. Every industry employs people this silly…. read the whole thing, it goes something like this…
Me: I am in receipt of a pitch you sent to a reporter at The Washington Post… you begin by noting that The Post has recently been covering the controversy over the sale of port management contracts to an Arab Muslim country. Then, employing a non sequitur of breathtaking proportions, or possibly one of the most tasteless transitions in the history of written communication, you say that, in a related development, you represent the National Funeral Directors Association…
Heather: Well, you are incorrect. That is not in context…
Me: Okay, here’s the context: “To follow-up on the articles being written in the Post about Bush’s port deals, John Fitch, VP of Advocacy for the National Funeral Directors Association (NFDA), can discuss how America is planning to handle the potential mass fatalities from a terrorism standpoint — and perhaps more importantly to you, how small business owners (funeral directors) will play an important role. Most funeral homes are owned by the same family for an average of four generations.”
Heather: Well, yes. The roles they will play in mass fatalities.
New Trends In Online Traffic
According to The Washington Post, “Visits to Sites for Blogging, Local Information and Social Networks Drive Web Growth”. If you are looking to build your ROI model for launching your enterprise into blogging and beyond, this makes the case pretty well:
While growth is slowing at most top Internet sites, it is skyrocketing at sites focused on social networking, blogging and local information.
To be clear, I’m not suggesting that your little blog (or my little blog for that matter) is going to come close to rivaling the growth of MySpaces. The point I am making is that what this research tells is that to be successful as a publisher or marketer you don’t have to be blogging – but you have to be participating in this medium and its relatives.
Bag Obsession…
I admit, I’m obsessed with briefcases and bags. An obsession only rivaled by office stationary… Anyway, look at these beauties…
Panel At Software 2006
Yesterday I spent a couple of hours down at Software 2006, the highlight of which was a panel with Sarah Lacy of BusinessWeek, Fred Vogelstein – of Fortune fame, Bruce Lowry from Novell (and creator of the Novell Open PR blog – still one of the view overtly PR corporate blogs out there). Thanks to Sabrina and Shannon of the Horn Group for pulling it all together. Couple of highlights for me:
- Sarah made the point that as a journalist you can no longer hide behind the medium. Blogging and the blog is about you as a writer – people attack you, not BusinessWeek. This really supports the notion that blogs, for the most part, build people as brands.
- Fred spoke to the evolution of publishing. Prior to the panel he told me how when interviewing for one of his first reporting gigs he as asked by a gnarly old editor what business he was getting into – he said, reporting – the editor pointed out he was in fact getting into the manufacturing business. During the panel Fred pointed to how content was once designed by how often the presses ran. Now everyone is a wire service. The question now is now how we publish, but whether we should or shouldn’t.
- I also though Fred made some interesting points about magazines and papers as products. Do people buying a mag for 4,000 word, insightful story telling, peppered with analytics, really want 40 word snippets?
- Bruce is pioneering the pure PR blog. Novell’s blog is all about getting the message and story out – and setting the story straight. Their CTO launched his blog last week. Bruce made some insightful comments about audience and community. They aren’t writing the blog for the blogosphere – they are writing it for the Novell community – and to media and analysts that are part of that community. They are using the utility of blogging to publish once and communicate many times.
One of the interesting debates we had was to do with the social effects of blogging. Do blogs result in power shifting to individuals with information – or do they break down the silos? Are enterprises – or groups within them – not blogging in order to keep information to themselves (not just from the outside world, but from other internal people)? Ross Mayfield took the floor at that point. I agree with Ross that Wikis and Blogs are breaking down barriers inside organizations – they force transparency into processes and organizations like never before. They also alter the context of communications itself. Rather than information being transmitted, it is presented as an ongoing dialogue.
Until now, I don’t think organizations have particularly good collective memories. Blogs and Wikis are changing that. They are like live recorders of the buzz, thinking and energy inside an enterprise. I joked that it’s always interesting to sit with a CEO and a journalist from Fortune as that journalist starts flicking through notes several years old. Now companies have – via blogs, wikis, podcasts – the same opportunity to harness all that dialogue. There will be some exciting companies born around this opportunity.
Thanks again to my fellow panelists for a lively discussion and to Sabrina Horn and Shannon for pulling this together.
Other highlights:
- It was great to bump into Jean-Baptiste Su of La Tribune, whose partner Vanessa has opened a French restaurant in Saratoga – Gervais. And they will be opening early so we can enjoy good French cooking and Worldcup Footie games.
- As I was leaving, Tom Formenski was appropriately arriving. Traditional media attend conferences. New media blog types attend drinks – where the real dirt gets served!
