Interesting story over at ComputerWorld with some best practices for deploying solutions.
“There is tremendous value to be gained from social networking tools. But you need to make sure that there are actual people that are responsible for making sure that the community is interacting in a way that fits the goals of the community,” she says. Doing otherwise puts the organization at risk for lawsuits and other malicious behavior. “Organizations have to manage the technology or it will come back to hurt them.”
Jim Klein, director of information services and technology at California’s Saugus Union School District, puts this advice into practice every day. Klein and his team recently rolled out social networking tools, including blogs, to the district’s faculty, students and staff. However, Klein has put many controls in place so that IT and the school are protected from users running amok.