Andy on Twitter

  • Love this... ,
  • Like how McKinsey frames culture and behaviour together. ,
  • Fed Up with Super Rugby games stopages for criminal investigations. Equaly tired of thuggery ,
  • Quarter final super rugby and the stadium looks pretty empty. Sad state of super rugby in AU,
  • Agree with Mark - don't get it. Don't need to be reminded that my sandwich was a beauty chook. ,
  • I just published “The Cannes Conundrum” ,
  • Church in London has a little cafe in the entrance serving Allpress coffee. How good is that. God and coffee to go. ,
  • That flight to London is one epic trip. Thanks for an enjoyable flight.,
  • Must read for all marketers... ,
  • ... instead correlate TV to commercial outcomes, not online viewing ,
  • ... but buying TV so people watch you on YouTube while trying to sell Tide... that's more than strange ... ,
  • Another reason TV is so important a part of the Mix - spillover into online engagement ... ,
  • Well that's a change. Might be better to focus on the tech stuff though. And the need for lots of it. ,
  • Some beautiful coffee kit here... ,
  • Further evidence that the IRB are nearly as out of touch with rugby performance as the ARU ,
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Air NZ First With The Dreamliner…

So, the airline with the dreamiest business class gets The Dreamliner first. Can’t wait to fly it.

Having just flown to Tokyo with American I hope every AA exec at some point gets to fly Air NZ – they are everything you should be. Stunning and comfortable interiors, great food that also flys the flag for the Nation’s produce, terrific service (employees empowered to do great work), and an upgrade program that works. (To earn loyalty you have to reward it with action, not token miles).

Saying that, boy could Air New Zealand do with some help on the Web and in reservations in the US – just getting to talk to someone (if you can find a 1-800 #) is a shocker of a process. And, why just encourage me to fly to NZ with you. Having won my loyalty, I’ll give you my San Fran to UK business as well…

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