Andy on Twitter

  • Self help posts on Medium have reached toxic levels. .,
  • Malcolm Turnbull thinks Australia Post's CEO is overpaid - and it looks like he's the world's most expensive postie ,
  • “Algolia: The Most Impactful Early Sales Tactics” ,
  • DropBox story is just amazing – From zero to a billion in a decade ,
  • Wandered into JBHifi. Had what I needed on display but not in stock. Why merch what you don't have. Bring on Amazon. .,
  • Wow, was waiting for Amazon to arrive and nuke Aussie retail. Seems they Rent needed. Herringbone and R&B now in VA. ,
  • I Work from Home - The New Yorker ,
  • Dan has some good thoughts here on defining social media success by on @LinkedIn,
  • It's like forgot about dashboard in OSX. Why not just remove it?,
  • Great thoughts on agile marketing. ,
  • They are back! I want one of those hats! Jamiroquai - Automaton via @YouTube,
  • What happened to our Democratic leaders ? The silence is deafening. Stand-up with us and fight this. ,
  • So many clever fintech startups emerging and getting funding ,
  • Reading the latest economist - strikes me how bad B2B advertising is. Why do Co's think animating bad ads makes them better?,
  • Great read.... ,
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ideas for healthcare

We launched an IdeaStorm for healthcare today… Chris gets what we are up to

In the “you’ve gotta take a look at this department,” check out Ideastorm for Healthcare from DELL. Their original Ideastorm project was about giving voice to a community to better improve Dell products and services. Ideastorm for Healthcare gives a specific community a place to come and talk about things from their perspective.

Take note of this idea. They’ve given voice to a segment of their community that matters to them. It’s obviously the sign of things to come, and not a bad way to show that you’re listening. It’s also great for your product marketing teams as well as better customer service.

It’s a win, provided your community rushes in to respond and do their part. Remember, it’s not exactly sexy for customers to talk about you and your product unless they come away with the feeling that they’re being equipped for further success. Meaning, people love when you listen by giving them exactly the product they want/need/crave.

Speak Up — Add Your Thoughts

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