Andy on Twitter

  • If believes it should be shut down perhaps he should start by deleting the app and not using Twitter anymore. ,
  • It remains baffling to me why folks can't distinguish between private sealed mail and very public communication on… ,
  • Great read from Jared Diamond: lessons from a pandemic | Financial Times - ,
  • Likely due to my contribution of late... Whisky production goes from strength to strength - via @shareaholic,
  • Love but word of caution on their Flight Credits. Read the small print. My reco is just ask for a refund. Bit of a rort...,
  • McLaren Group remembers the tragic passing of its brilliant founder ,
  • Don’t you just love all these comparisons suggesting this is just like the GFC. ,
  • European Commission Presents Guidelines to Reopen Tourism | Travel Agent Central ,
  • The death of the office ,
  • A class act and the right way to handle things. In stark contrast to many others...A Message from Co-Founder and C… ,
  • Brilliant read... Signaling as a Service « ,
  • Great read... China: Out of Lockdown - We Are Social Australia ,
  • I reckon with all this isolation and time we start an Apple Revolution (admittedly #1,000 on my todo-list) where we… ,
  • Apple calls it the Magic Keyboard because the current keyboard is unmagical. But we paid for magic - and got shit.… ,
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ideas for healthcare

We launched an IdeaStorm for healthcare today… Chris gets what we are up to

In the “you’ve gotta take a look at this department,” check out Ideastorm for Healthcare from DELL. Their original Ideastorm project was about giving voice to a community to better improve Dell products and services. Ideastorm for Healthcare gives a specific community a place to come and talk about things from their perspective.

Take note of this idea. They’ve given voice to a segment of their community that matters to them. It’s obviously the sign of things to come, and not a bad way to show that you’re listening. It’s also great for your product marketing teams as well as better customer service.

It’s a win, provided your community rushes in to respond and do their part. Remember, it’s not exactly sexy for customers to talk about you and your product unless they come away with the feeling that they’re being equipped for further success. Meaning, people love when you listen by giving them exactly the product they want/need/crave.

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