A piece from AdNews that has a few comments from me on the marketing resourcing dilemma:
Andy Lark, CMO at software company Xero, and former CBA CMO, said a big challenge sits simply with human capability in the martech area – followed by process definition and invention.
“There is a serious lack of talent capable of implementing, running and then executing on today’s marketing platforms,” Lark said.
“Most CMOs now bear the burden of not just selecting marketing platforms and managing their deployment, but in reskilling, retraining and hiring the talent needed for them.”