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Links & Blinks | Jan 5

  • Web video alters viewing patterns
  • I like this… makes Flickr interactive
  • Humblingsad day
  • Nice little Dell Customer Service Story
  • Good read on competing in a commodity market
  • Interesting study from Hill & Knowlton… Among the findings:
    • Industry analysts ranked as the number one source of information and influence on the IT buyer in the US, UK and China;
    • Reputation, combined with positive experience, are at least as important in making final purchase decisions as superior products and services, in the US, UK and Canada;
    • Bloggers have more influence over IT buyers in China than they do over UK IT buyers;
    • Overall, internal and external recommendations have greater influence over the c-suite than IT managers;
    • Traditional print media is more influential than online media and blogs in the US, UK and Canada;
    • Most major media tends to be regional in its influence versus global;
    • While Gartner is the most credible analyst firm in the US, in the UK
    • Forrester is viewed as credible as Gartner. In Canada, IDC is the most credible

One Response

  1. By Adam Kalsey on January 6th, 2008 at 6:05 pm

    Thanks for the link! And congrats on the baby.

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