Andy on Twitter

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Tokyo Again…

I’ll be posting light this week. Am back in Tokyo with LogLogic partners and customers.

If you are a frequent user of the AA San Jose to Tokyo flight make the most of it now through October. After that, it is canceled. American Airlines in all their wisdom believes that canceling a flight that is perpetually overbooked is smart. First dumb move. Second dumb move, thinking that we will fly through Las Angeles. AA has some great employees manning the desk in San Jose and on that flight. Loosing them – Third dumb move. Coupled with a mileage program which barely works and the meaninglessness of the Star Alliance this all makes for more reasons to fly with others. Perhaps their only saving grace is the absolute ineptitude of their long-haul competitors.

Still – nothing will make me fly through LAX…

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3 Responses

  1. By Phil Gomes on June 14th, 2006 at 8:07 am

    Oh, my… The AA terminal at LAX is *particularly* bad, especially when you have to go through the security inspection.

    I’d fly JetBlue if I didn’t have to drive to Long Beach to do it.

    Pretty much sticking with United. Most of my miles have just kind of ended up there and I dig the fact that, when the drink cart comes through, they give passengers a whole can instead of a Dixie-cup’s worth.

    They just have to work on their “Economy Plus” pitch. $40 for 5″ of additional legroom ($8/inch?) strikes me as a little steep.

  2. By M Petry on June 14th, 2006 at 6:54 pm

    looks like they have a fourth problem – branding. Star Alliance is UAL etc. not AA.

  3. By How to Transfer Money Overseas on September 4th, 2006 at 7:27 pm

    The same thing happened to the Northwest-Tokyo flight last year. It was booked every day, yet Northwest in their ultimate wisdom decided to cancel the flight. There is no way I’m flying out ot Newark.

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