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The Cannes Conundrum

Lets not forget that this is the “Festival of Creativity“. It’s not meant to celebrate marketing effectiveness, efficiency or even relevance. It’s not there to heap praise on creative that drives commercial outcomes for its sponsors. It’s not a platform to discuss the challenges facing marketers. No, its just a festival of creativity. And its ok for that, and that alone.

We should celebrate creative that is beautiful, brilliant, witty and wise. I’ve long argued that marketing is a product, and creative is a key ingredient. But you’d be forgiven wandering through the halls of the Palais for forgetting that it is just one ingredient. Every other element – from effective research and use of data, through technology and business results – takes a back-seat to the primacy of creative.

David Ogilvy was right when he said: “You cannot bore people into buying your product.” That idea follows a more important reality which is “You can’t make commercial creative detached from a commercial reality”. Wieden + Kennedy have won a stack of Lions at Cannes in for the Old Spice campaign “The man your man could smell like”. And they doubled sales in only six months and put the brand back on the world map. That’s what was missing for me across the board. Beautiful creative powering beautiful commercial outcomes.

So with that as the caveat, what can I offer you up from a predominantly sober attendance over seven days at Cannes. In no particular order:

  1. The creative halo (reality distortion field) in marketing is alive and well. While more subdued than last year there was plenty going down around the event. There are few events that offer the opportunity to connect and light-up opportunities like Cannes. As Scott points out, Cannes mimics the broader chasm emerging between the digerati and those that can only aspire. The intensity (whether meetings or partying) of activity around the likes of Facebook and Google was a step ahead and up from any other media there. What was seriously absent was executive presence and a focus on the CMO from digital brands. Any media brand trying to justify their presence at Cannes should invite a friendly B2B marketer to audit their event – they’d likely be embarrassed by their performance in generating leads, connecting and generally reaching the hundreds of CMOs there. Quick aside, more than half the CMO’s I talked to at Cannes were either partially or totally there on their own dime. A ‘workcation’ of sorts.
  2. The PR Profession needs to get its shit together and that starts with fixing both the work and the judging. Entries based on a mix of antiquated (ad equivalency and eye-balls) and short-term metrics resulted in stunts taking the limelight over effective campaigns. Earned brand power is all the rage but there is little substance to PR’s new moniker. PR must create a new performance playbook.
  3. New Media – Youtube, Facebook, Snapchat, Google and others dominated the beaches with rich experiences. Old media and their advisors sat atop super yachts seemingly unaware of their impending annihilation. Snapchat had a ferris wheel out front – a great meeting spot but looked like an awful idea to take a ride with the airborne cabanas akin to floating microwaves.
  4. Consultants are coming in force. Accenture, PWC and others plied their trade from the marina but have a great deal of work to do to become relevant to CMOs. Why is the creative industry so slow in concocting a response?
  5. What happened to Augmented? Snapchat Spectacles littered a few tables but the Samsung tsunami of last year was gone. Not a headset to be seen.
  6. AI, Machine Learning and Data circled nearly every keynote. Baidu’s work in China was super impressive.
  7. Grandstanding was a distraction. Publicis’ posited the bizarre idea that cancelling attendance at and participating in events like Cannes would somehow result in a inflow of cash to fund an AI experiment. Wow. There is nothing like a little grape throwing while hiding behind your Rose and enjoying the view. I tried to connect the dots but still haven’t. When I try I get lost in a weird agency alter reality – they really spent that much money on parties, awards and Rose? Just. Saying. Like. WOW!
  8. Industry issues make the agenda and that’s great. We desperately need more diversity, for instance. Fake news made for good fodder with few ideas on how to solve. No real discussion of the blatant fraud in video media. No talk of the rise of the CCO and CDO over marketing – and their rationalisation of spend and strategy. The usual CMOs (noticeably white male) trotted-out their egotistic drivel on what our agenda should be while largely skirting the fact that Google and Amazon are eating their lunch. What didn’t get discussed enough is the slow and agonising death of the advertising-industrial complex which is likely to lose 130,000 plus jobs if Google and Facebook meet their combined targets. 
  9. Noticeably absent – Amazon. Amazon will cause havoc on the media ecosystem over the next two years and present an unprecedented opportunity and threat to major brands. Alexa and the Amazon brain is about to set-up shop in two-thirds of US households – disinter mediating traditional media. I’d say Amazon will have little interest in Rose, La-Colome Dor, or the beach.
  10. The old stuff while decreasing in relevance and importance to those of us who are interested in the numbers was still beautiful to watch. Seeing Stan Smith on stage talking about his partnership with Adidas was special. The Saatchi new directors showcase is still a spellbinder.

So, to go or not to go, that is the question.

I’ll take a pass this coming year while the organisers find some real moderators and new generation CMOs that probe and speak to what is actually happening. They’ll hopefully also fix their shitty event app and impossibly bad website that makes connecting and figuring out what is happening a bit impossible.

And during that time maybe, just maybe, the agencies and media elite will figure out they are actually spending their clients money and work harder to engage CMOs.

It’s a beautiful event showcasing beautiful creative.

The opportunity is to connect it to beautiful commercial outcomes.

C’Eest La Vie Cannes.

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Fascinating Read on Culture

I (frankly) find most of the reading and writing on culture to sit within a range of shallow garbage and intellectual bullshit. Don’t get me wrong, Culture matters – but behaviour is how culture is expressed. Culture, like the word “Weather”, needs a qualifier to be explained. This is a very good read on culture and how it is engineered and developed.

Crucially, the organisational response to “culture” is often a response to a multitude of factors that have nothing to do with “culture”. And the same is true of relationships… So, before you go throwing the culture label around, read on… so good

Relationships are more likely to develop based on brief, frequent, passive contacts made going to and from regular locations than develop based on shared attitudes, values, and beliefs.

L. Festinger, S. Schachter, K. Back, “The Spatial Ecology of Group Formation” (1950)

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How to Write Email with Military Precision

So many great tips here.   my big tip is to use the subject line for instructions and where possible indicate its in end of message with ROM.  How to write with precision

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A 70 Year Young Brand 

Love the story behind the Adidas Stan Smith shoe. Brand so old it has more association behind the shoe brand than the man who won Wimbledon. He tells the story of his grand daughter who was told she couldn’t wear the shoe at school sports because it was a fashion brand – and had to point out that her grandad won Wimbledon wearing them.

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Amazon Amazing

Just incredible watching the speed of Amazon’s execution.  Very little legacy businesses will be able to do to match the pace without a total structural and cultural overhaul. 

Amazon starts the week with an amazing stick and ends it buying Wholefoods. In the middle rumors swirl about an enterprise software acquisition. All of which makes total stranger sense. 

Walmart, not wanting to skip a beat buys Bonobos

Initial coverage seems to be focusing on the moves as a online/offline retail convergence shift. That’s the tip of the iceberg. 

First, this is about acquiring distribution points and driving disruption in local delivery. Second, its about brand power. Besos gets brands and the power they have when backed by cash, great product and marketing. Look at what he did with the Washington Post. Wholefoods will get a brand boost and Amazon will get reach; a high income demographic, and a nice onramp to the largest retail segment – grocery. Wouldn’t be surprised to see Besos keep going – Trader Joes and others are good targets.