- Web video alters viewing patterns…
- I like this… makes Flickr interactive…
- Humbling… sad day…
- Nice little Dell Customer Service Story…
- Good read on competing in a commodity market
- Interesting study from Hill & Knowlton… Among the findings:
- Industry analysts ranked as the number one source of information and influence on the IT buyer in the US, UK and China;
- Reputation, combined with positive experience, are at least as important in making final purchase decisions as superior products and services, in the US, UK and Canada;
- Bloggers have more influence over IT buyers in China than they do over UK IT buyers;
- Overall, internal and external recommendations have greater influence over the c-suite than IT managers;
- Traditional print media is more influential than online media and blogs in the US, UK and Canada;
- Most major media tends to be regional in its influence versus global;
- While Gartner is the most credible analyst firm in the US, in the UK
- Forrester is viewed as credible as Gartner. In Canada, IDC is the most credible
Welcome to the Daily Lark, the rants, ramblings and musings of Andy Lark – serial opinionator, mover and shaker
Thanks for the link! And congrats on the baby.