Start of a New Year so time to get a tad introspective. Loved both these posts which were as thought-provoking as they are inspiring.
First: A Users Guide to 21st Century Economics
- Tomorrow will not be like yesterday. This is no mere recession: it’s a tectonic global shift in savings, consumption, and investment. Today’s macropocalypse is a rupture in the global economic fabric – and the next half-decade will be spent reweaving it.
- 20th century business isn’t fit for 21st century economics.
- Tomorrow’s market leaders have new DNA.They are organized and managed according to new rules; and it is those new rules that make the difference between surviving – and thriving in – the macropocalypse, or being vaporized by it.
Then this one from Tim: Work On Stuff That Matters…. I especially like the idea of creating more value than you capture… “At O’Reilly, we always say “Create more value than you capture.” All successful companies do this. Once they start capturing more value than they create, their market position erodes, and someone displaces them. It may take a while but it happens eventually.”
That bites you weren’t able to see the play in OC.. Did you ask the box office to speak with a gaeamnr or supervisor and let them know your disappointment?This situation reminded me of one time I went to the movie theater and the movie listed as OC.. I went in and bought the tickets for my friends. We all are Deaf, so we went in the movie theater and found out it was Rear View captioning! The management had us take those gray glass panels to use for trying to see the reflections. By the time each one of us were able to see the words on the glass panel, we were 10 minutes into the film! After 5 minutes, my roommate complained of a huge headache. He couldn’t stand quickly focusing on the red words and refocusing back on the movie screen. We all had it, walked out to the front. I demanded to see a gaeamnr and handed all the glass panels to her, then demanded a refund for each of us. The gaeamnr was going to say that we aren’t getting our refunds. I told her, I would be more than happy to come back if it was open captioned. She checked the schedule and found out the actual OC film was going to be shown a week later.My point is, ALWAYS make sure the management knows! So, next time they have a Deaf or Hard of Hearing customer, they would be more prepared to answer and meet their needs.