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THE GREAT INCOMPLETENESS

What sets a blog apart from a book, or say an article for a magazine? I’ve long argued it is incompleteness. At their heart – however long or small – a blog post ultimately aspires to be a conversation — and a blog a conversation starter. That the technology we use connects, categorizes and distributes our content give these conversations legs.

Our medium also provides us with an out. We can be wrong. Right. Or, somewhere in between. But the onus isn’t necessarily on us to be complete or accurate. Every conversation represents a point in the evolution of the thought or idea. In fact, the quality of the circle with who you are conversing can illuminate and enhance our words. If you don’t value the conversation, you’ve switched back to transmitting content, becoming a web publisher.

I was struck by Malcom Gladwell’s view of his writing in a recent New York Magazine article (about his new book Outliers). He appears to view his work much in the same way as we might view a blog post:

When Gladwell’s critics themselves are world experts—as was the case when New York Times business writer Joe Nocera went after Gladwell for “conflat[ing] fraud with overvaluation” in a New Yorker article that argued that Enron’s misdeeds were hidden in plain sight—Gladwell retreats to the defense that his writing is merely meant to be provocative. “I don’t think it’s proper for someone in my position to be a definitive voice,” he says. “These books and New Yorker articles are conversation starters.”

How do you enhance a book and embrace the conversation? For most authors it appears impossible – without publishing it as a blog or wiki. For most they start the conversation but aren’t present for it, reinforcing the romantic notion of the isolated writer, lonely at work.

Clearly there are many opportunities to ignite a conversation – and many vehicles by which to do it. But to not participate seems like an opportunity lost.

Is the intent to start a conversation enough? Especially when your medium isn’t fostering participation?

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Netbooks

It’s just an awful category descriptor… that doesn’t seem to stop people asking me about whether they should get one or not. Here’s a pretty good overview of notebooks in the category.

If you live on the web, do a fair amount of TV surfing, and are looking for a notebook to chuck in your bag or have laying about the living room, they represent a pretty good choice. Damn cute as well.

I’d shoot for a Dell Mini 12. This one is way cool.  image

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140 Characters

Nice piece in the NYTimes on microblogging… For me, while brevity is efficient it isn’t necessarily effective.

I don’t buy the argument that “ONE hundred forty characters — the exact length of this sentence — is turning out to be just right for business communications of all kinds”. For certain kinds of communications, it might be. Say, quick project updates etc.

But for other communications – say an employee email on bonuses – context via a little length makes all the difference. But context through event driven content – like we get in Facebook – is really interesting.

Suddenly our conversations are increasingly personal and our work relationships take on more meaning. They are communications blenders – mixing everything from what we are working on to what is going to be on our DVR that evening.

Here’s the rub either way, get your communications off email. Nearly all the benefits detailed in the article apply equally to blogs and wikis as much as they apply to Twitter…

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Dell & Green

We’ve placed a big emphasis on being the greenest technology company on the planet… more evidence of realizing that vision today. New Strategic Oxygen research out this morning has Dell edging Apple and HP in a national survey of consumers. Key findings include:

  • “Saving energy” ranks first in importance to U.S. consumers considering green electronics (54 percent); “design” (5 percent) is near the bottom of the list of attributes and “image” (4 percent) is dead last.
  • The number one barrier to green sales of consumer electronics in the U.S. is “lack of awareness” (53 percent) – that is, brands are not adequately educating consumers on the energy savings and other environmentally-friendly aspects of their products. The number two barrier to purchase is “price” (45 percent).
  • Consumers say they rely heavily on information on a product’s “packaging” (33 percent), a “brand’s web site” (32 percent), and “independent brand comments online” (28 percent) rather than seeking green product input from “friends / peers” (13 percent).
  • Consumers still are reticent to pay premiums for green gadgets: 57 percent say they do not expect to pay premiums and are not willing to pay. Only 15 percent of consumers say they are expecting premiums and are willing to pa
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Marketing value

Interesting read from USA Today on marketing “value” – the new imperative for every marketer during the current “economic challenge”.

  • In an October survey, BIGresearch found 47% of consumers have become more budget-conscious in the past six months.
  • When it comes to buying apparel and electronics, shoppers are most interested in hearing from their peers about products, retailers and past shopping experiences. In a recent survey, conducted for the Retail Advertising and Marketing Association by BIGresearch, consumers say that word of mouth is still the number one influencer in their apparel (34.3%) and electronics (44.4%) purchases.In addition to first-hand knowledge, product reviews (36.8%) and retail advertising inserts (29.2%) – or circulars – will also resonate with consumers in their electronics purchases this holiday season.
  • The ad message of choice: value. “Value is the magic word,” says Kash Shaikh, spokesman for Procter & Gamble’s (PG) fabric-care lines. “In these economic times, people are doing the math in their heads, and they’re being much more thoughtful before making purchases. … Now, we’re going to be even more focused on helping consumers see value.”
  • That’s particularly hard on name-brand marketers, who are more vulnerable in this economy to shoppers trading down to cheaper private-label goods. Even before this crisis, in a June survey by Consumer Reports publication ShopSmart, 29% of women said they were buying more generic or store brands than they were a year earlier. In the year ended Oct. 5, unit sales for private-label liquid laundry detergent were up 14%, according to tracker Information Resources.
  • As the economy continues its bumpy path, more brand wars are sure to come, says marketing consultant Jack Trout. “Without a doubt, marketers are focused more on taking business from their competitors,” he says. “We’re seeing the return of hard-hitting advertising. … You could say, ‘When the going gets tough, the tough get aggressive.’ “