Archive for November, 2007

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The Tag cloud…

Fascinating article on Cisco in Fortune… they speak to the power of Social Networking…

Another tool is social networking, that new-time religion that Cisco has embraced with a convert’s fervor. In September it launched a website that is a microcosm of everything evoked by the phrase “Web 2.0.” There’s a Ciscopedia, where people can build an evolving body of lore about anything fellow Ciscans might want to know. There are text blogs and video blogs, discussion groups, and “problems and solutions links.” There’s an internal version of MySpace, which provides not only title and contact info but also personal profiles, job histories, interests, and videos. Soon it will show whether a person is reachable by, say, office phone, cell, IM, or telepresence, and offer a one-click connection.

And there’s more. “We’re going to use social bookmarking to allow us to take the pulse of the organization,” says Jim Grubb, who built the website (and whose day job is putting together John Chambers’ demos). They’ll do that by aggregating the tags employees create into “tag clouds” when they click on sites. Tracking these will allow a Cisco honcho to get a snapshot of the current hot-button issues for marketing or finance. If an employee is tagged as the go-to person for virtualization, say, he could earn a bonus for this previously unacknowledged expertise. That’s down the road. Asked for a here-and-now example, Cisco marketing head Sue Bostrom laughs (proudly) and recounts the six-month online campaign to develop and select a five-note “Cisco sound” for TV and Internet ads. “Ten thousand employees voted,” she says, “and 1,200 partners also participated.”

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not interested…

For some reason I’m getting a burst of invitations to join folks on Plaxo Pulse. Sometime ago a landed in Plaxo. Aside from generating Spam, I found it way to intrusive. So, stopped using it. The best way to connect with me is Facebook, Twitter, and Skype. I sometimes fire-up Yahoo. Across the IM services I am kiwilark.

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chaos theory

Jeff has an interesting post on chaos theory and the media…

As the media become more dependent on advertising, so advertising becomes less dependent on the media. With the recent death of the New York Times’ pay service, TimesSelect, and the rumoured razing of the Wall Street Journal’s pay wall, any final hopes of readers paying for content are fading. We prophets of free content are being proven right – whether we like it or not. Advertising is all we’ll have to support content and media.

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congrats to team endace…

Congrats to all the team at Endace on their win at the NZ Hi-tech awards. I’m proud to be a board member of this amazing NZ company.

Also congrats to all the team at Xero on their wins. You can read more over at Rod’s blog

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You can’t buy love!

You can’t buy reputation either… That’s one of Richard’s thesis I really agree with…

My central thesis is that corporations can’t buy reputation or brand loyalty any more. These are earned through performance over the long-term. The dispersion of media; people’s continuous partial attention from a surfeit of daily impressions; and the lack of trust in traditional institutions and leaders are all driving this evolution.

…The pyramid of influence, the classic C. Wright Mills description of the power elite where information moves one way from pinnacle to the mass audience below, has been eclipsed. The new reality for communications is the sphere of cross reference, in which information moves unpredictably among equal stakeholders. Conversations now occur spontaneously, in peer-to-peer discussion, with individuals creating their own webs of trust including people like themselves. Our task in PR must be to facilitate and contribute to the discussion in both the controlled vertical axis reaching traditional audiences such as investors, regulators and mainstream media, and on the horizontal axis to inform employees, passionate consumers, NGOs and communities.

Tom Friedman wrote a column in the New York Times on June 27, 2007 called, “The Whole World is Watching,” that “In this transparent world, how you live your life and conduct your business matters more than ever…Companies that get their ‘hows’ wrong won’t be able to clean up their mess by taking a couple of reporters to lunch…But this also creates opportunities…’how’ you keep your promises … build trust…collaborate…lead…that is where companies can now really differentiate themselves.”