Tweeting from Twitter HQ. A Lark tweets. Small things amuse me this morning.1 day
@wohlfarthm thanks Mark4 days
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@brettking agree. Both terrific7 days
The Qantas Lounge in Sydney Intl Airport has to be the benchmark for all lounges. Very, very good.7 days
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@SophieHGBaker thanks for the kind words.9 days
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The Numbers Are Clear: Mobile Is Eating The World http://t.co/yBpeF5DiBw11 days
Proud that CBA is backing Australia's favourite game from community cricket through to the Ashes http://t.co/EvV0fRsfoG11 days
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Great read and lots of lessons no matter what you do http://t.co/mjx4Zqb42j15 days
What an immense tragedy. http://t.co/aVnbh2928j15 days
Smart moves by Woolworths. Big brands need to embrace big data. http://t.co/6kS2uX35tp21 days
Great to see FleishmanHillard evolving. Amazing agency. http://t.co/nEQ5H829gy21 days
This email charter – created by Chris over at TED — should be a key ingredient in every employee handbook, training program and best-practices guide. It’s brilliant – I’ll make a few adds over the next day but wanted to get this up:
Respect Recipients’ Time: This is the fundamental rule. As the message sender, the onus is on YOU to minimize the time your email gobbles at the other end — even if it means taking more time at your end before sending.
Be Easy to Process: This means: crisp sentences, unambiguous questions, keep it short. If the email absolutely has to be longer than 100 words, make sure the first sentence is clear about the basic reason for writing.
Chose Clear Subject Lines: Here are some that don’t work:
- Subject: Re: re: re: re
- Subject: Hello from me!
- Subject: next week….
- Subject: MY AMAZING NEW SHOW starts next week at the Vctory Theater at 113-86 Broad Lane, every night 8 PM 6/7–7/12
- Subject: TED Partnership Proposal
- Subject: Rescheduling today’s dinner with Sarah G.
- Subject: Noon meeting cancelled (eom).
- EOM means ‘end of message.’ It’s a fine gift to your recipient. They don’t have to spend the time actually opening the message.